Terms & Conditions of Membership
Effective Date: [01/07/26]
Last Updated: [01/07/26]
These Terms & Conditions ("Terms") govern the use of the facilities and services provided by Top Body Gym (TB Community hub) By joining the Gym or using our facilities, you agree to be bound by these Terms.
1. Membership
We offer flexible memberships with no fixed-term contract.
Members may choose between:
- Monthly Direct Debit Membership
- Pay As You Go Membership
- Day Passes (where available)
Membership is personal to you and may not be shared or transferred.
Members must be at least 16 years of age unless accompanied by a parent or guardian or enrolled in an approved junior programme.
2. Direct Debit Membership
Monthly memberships are collected by Direct Debit.
By signing up, you authorise the Gym (or its payment provider) to collect your monthly membership fee from your nominated bank account.
Membership continues on a rolling monthly basis until cancelled.
Prices may change from time to time. We will provide at least 30 days' notice of any increase.
If a Direct Debit payment fails:
- your membership may be suspended until payment is received;
- any outstanding balance remains payable;
- administration fees may apply where permitted by law.
3. Cancellation
As there are no fixed-term contracts, you may cancel your Direct Debit membership at any time.
To cancel:
- Provide at least 14 days' written notice before your next payment date.
- Notice may be given by email or in person.
No refunds are provided for part-used membership periods unless required by law.
The Gym reserves the right to terminate membership immediately where these Terms are breached.
4. Pay As You Go Membership
Pay As You Go users pay for each visit or class before entry.
No ongoing commitment is required.
Sessions are non-refundable unless cancelled by the Gym.
Unused sessions cannot normally be exchanged for cash.
5. Membership Fees
Membership fees must be paid on time.
Failure to pay may result in suspension or termination of membership.
Any promotional membership pricing applies only during the advertised promotional period.
6. Access to the Gym
Members must check in using their membership card, key fob or digital access.
Members must not:
- Allow another person to enter using their membership.
- Share access credentials.
- Attempt to gain entry outside authorised hours.
Unauthorised access may result in immediate termination of membership.
7. Gym Etiquette
To help create a safe, enjoyable environment for everyone, members agree to:
- Treat all members, visitors and staff with courtesy and respect.
- Wipe down equipment after use.
- Return weights, dumbbells and accessories to their designated storage areas.
- Avoid excessive noise, shouting or disruptive behaviour.
- Use equipment only for its intended purpose.
- Wear appropriate clean gym clothing and suitable footwear.
- Maintain good personal hygiene.
- Keep walkways and emergency exits clear.
- Respect other members' personal space.
- Allow others to work in on equipment during busy periods where appropriate.
The Gym reserves the right to ask members to modify behaviour that negatively impacts others.
8. Respect for Staff and Other Members
We operate a zero-tolerance policy towards:
- Verbal abuse
- Physical aggression
- Harassment
- Bullying
- Threatening behaviour
- Discrimination
- Sexual harassment
- Intimidation
Any member displaying unacceptable behaviour may be asked to leave immediately and may have their membership terminated without refund.
9. Respect for Equipment
Members must:
- Use equipment safely.
- Follow staff instructions.
- Report damaged equipment immediately.
- Not misuse or deliberately damage equipment.
Members may be held responsible for damage caused through deliberate misuse or negligence.
10. Health & Safety
Members exercise entirely at their own risk.
Before beginning exercise, members should ensure they are medically fit to participate.
Members must immediately inform staff if:
- they feel unwell;
- they suffer an injury;
- they become aware of any dangerous condition within the Gym.
Members should stop exercising immediately if they experience dizziness, chest pain or unusual discomfort.
11. Personal Belongings
Lockers are provided where available.
Items are left entirely at the owner's risk.
The Gym accepts no responsibility for loss, theft or damage to personal belongings unless caused by our negligence.
Lost property may be disposed of after 30 days.
12. Classes and Personal Training
Classes operate on a booking basis where applicable.
Late arrivals may not be admitted if doing so would disrupt the session.
Personal training sessions require advance booking.
Cancellation policies for classes and personal training will be advised separately.
13. Photography and Video Recording
Photography and filming are not permitted without prior permission from Gym management.
Members must respect the privacy of others and must not photograph or film other members without their consent.
14. Alcohol, Drugs and Smoking
Smoking (including vaping where prohibited) is not permitted inside the Gym.
Members must not use the Gym while under the influence of alcohol or illegal drugs.
Anyone appearing intoxicated may be refused entry.
15. Suspension or Termination
The Gym may suspend or terminate membership where a member:
- breaches these Terms;
- behaves aggressively or abusively;
- damages equipment;
- allows unauthorised access;
- commits theft or fraud;
- endangers staff or other members;
- repeatedly ignores staff instructions.
Serious breaches may result in immediate termination without refund.
16. Changes to Opening Hours or Facilities
We may occasionally close areas of the Gym for:
- maintenance;
- repairs;
- refurbishment;
- cleaning;
- emergencies.
We will make reasonable efforts to minimise disruption but cannot guarantee uninterrupted access.
17. Liability
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot legally be excluded under the laws of England and Wales.
Subject to the above, the Gym is not responsible for losses arising from:
- misuse of equipment;
- failure to follow staff instructions;
- participation in exercise beyond your own physical capability;
- loss or damage to personal property except where caused by our negligence.
18. Privacy
Your personal information is processed in accordance with our Privacy Policy and applicable UK data protection laws.
19. Changes to these Terms
We may update these Terms from time to time.
Members will be notified of any significant changes.
Continued use of the Gym following any update constitutes acceptance of the revised Terms.
20. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales unless applicable consumer law provides otherwise.
21. Contact Us
Top Body Gym (TB Community Hub)
Address: 26a Longs Ind Est, Englands Lane, Gorlteston, Great Yarmouth, Norfolk, NR31 6NE
Email: topbodycommunityhub@gmail.com
Telephone: (01493) 655229
By purchasing a membership or using our facilities, you confirm that you have read, understood and agree to these Terms & Conditions.